Delivery information

           Delivery methods and tracking

- **Order Processing Speed:** We prioritize swift order handling and dispatch.


- **Canada Shipping:** Temporal free shipping with upcoming adjustments for select regions.


- **Delivery Estimates:** 1-6 business days for most Canadian provinces, with potential for carrier-specific delays.


- **Electric Bikes:** 3-5 business days post-warehouse dispatch for large shipments, subject to location and appointment availability.


- **International Shipping Limitations:** Model-specific shipping within designated countries, with no international delivery for certain models.

For a detailed exploration of our shipping policies or to track existing orders, visit your customer account or select from the topics below.

**Contact Us:**
Should you require further clarification or assistance, don't hesitate to reach out through our website at [C Inverter Contact Page](https://www.cinverter.com/pages/contact). We're here to help!

Warm regards,

CINVERTER.COM ELECTRIC BIKES SUPPORT TEAM

Do you have any questions?

**Photos Needed:**
1. One photo of the odometer showing total kilometers.


2. Two photos of the bike's frame serial number.


3. One photo of the serial number on the rear hub motor.


**Videos Required:**
1. First video: At least 25 seconds, covering total mileage, e-bike frame serial number, and hub motor serial number. This speeds up processing.


2. Second video: At least 25 seconds, describing the issue for accurate problem identification and solutions.

Please provide above mentioned within 24 hours of submission or warranty registration. Thank you for your cooperation.

email：support@cinverter.com